Privacy Policy

1. Scope

This Privacy Policy applies to the official website of SuperB Software Technology Co., Ltd. ("we", "us"). The DOGTOR app and the DOGTOR website have their own privacy policies.

2. Information we collect

When you contact us through the contact form, we collect the information you choose to provide: your name, email, organization (optional), enquiry type and message.

To prevent spam and abuse, our server briefly processes your IP address for rate limiting; it is not stored long-term with your contact details.

This website does not use advertising cookies. If analytics are enabled, we only use a privacy-friendly, cookieless solution that does not identify individuals, to understand aggregate page views and key button clicks.

3. How we use it

Your contact details are used only to respond to your enquiry and related follow-up. They are not used for marketing subscriptions, and are never sold or shared with unrelated third parties.

4. Third-party services

We use an approved email service provider to deliver form submissions. The provider may process data only for that purpose.

Demo videos on this site load nothing from YouTube until you press play. Once played, the video is served by YouTube in privacy-enhanced mode (youtube-nocookie.com) under Google's privacy policy.

5. Retention and security

We keep contact information only as long as needed to handle your enquiry and reasonable follow-up, and protect it with reasonable technical and organizational measures.

6. Your rights

Under Taiwan's Personal Data Protection Act, you may request access to, a copy of, correction of, restriction of processing of, or deletion of your personal data. Please contact us at the official email below.

7. Updates

Any changes to this policy will be posted on this page with an updated date.